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Mutual Learning Experience on Peer Coaching and Coaching Skills in Tallinn


On 8th June 2017 the kick-off workshop on peer coaching was held by Deirdre Hughes, Carmen Wolf and Pablo Franzolini in Tallinn/ Estonia in close cooperation with Margit Rammo from Foundation Innove. In total 32 guidance practitioners from youth guidance centres and labour offices in Estonia were introduced into the theoretical background on peer coaching, the EmployID peer coaching process and approach and the basic peer coaching skills: active listening, powerful questioning, emotional awareness and growth mindset. The theory with facilitated by several exercises and opportunities to reflect on their own work experience.

Especially rewarding was the big exercise after lunch where participants were practicing a peer coaching session: One of the participants volunteered in working on her current challenge at work and another participants volunteered as peer coaching facilitator. The rest of the group was the advisors and one of the trainers took the role of time-keeper and facilitated the process with guidance on each process step and support of our peer coaching cheat-sheet. Another trainer tool notes on a flipchart. The positive reaction through body language during the “vision” phase of the client was very good to observe so that the participants could see the effect of this phase. There was a large collection on solutions in the solution and further steps phase that came from the brainstorming of the advisors. The client was able to choose from them and got inspired by the different ideas and experiences. All in all it was a very good example on the effect of the peer coaching process even though the trainers decided to only give half of the time for each process step. It was a bit of a hurry, but it was still working well.

According to the evaluation the workshop was a big success and many of the participants will try to actively use their new gained knowledge in their daily work. The EmployID peer coaching trainers learned about a new concept called “Covision” that is practiced by some Guidance Counsellors in all Rajaleidja centres across Estonia since 2015 and can be related to the peer coaching approach. The solution oriented model was highly appreciated by the participants.

The EmployID peer coaching team looks forward in further cooperating with Foundation Innove and the Guidance Counsellors by introducing the Peer Coaching Online Course on the EmployID Academy and the Peer Coaching Online Tool.